Terms and Conditions

TERMS AND CONDITIONS

Commercial Policy > Italian Law

The website www.nanaitalianheart.com , adhering to the Italian law, in particular to the Court of Treviso, declares: "The Users who access this site declare to accept that all the matters related to the use of the website www.nanaitalianheart.com are governed by the legislation 8 Marzo S.r.l. does not guarantee in any way that the content of the site complies with the regulations in force in other countries. Access to the site www.nanaitalianheart.com from places where its contents are considered illegal is expressly prohibited. Users who choose to access the site from such countries are fully aware of the legal consequences and penalties they may incur and will be solely responsible for compliance with local laws."

Commercial Policy > Declination of Responsibility

8Marzo S.r.l. publishes information on its web site www.nanaitalianheart.com in order to provide a service to its customers, however it declines any responsibility about the possibility of any technical or factual inaccuracies and/or typographical errors for which, following a report, immediate correction is expected. 8 Marzo S.r.l. also reserves the right to make corrections and changes to the site whenever it deems it necessary without notice. 8 Marzo S.r.l. makes no warranty that the information published on its site complies with the laws of the jurisdiction in which the Client resides. 8 Marzo S.r.l. disclaims any responsibility for any problems, damages or risks that the user may encounter while using the site. 8 Marzo S.r.l. guarantees that its site www.nanaitalianheart.com is protected according to the international standards provided for the Internet. If used correctly, the User is protected from the risk of viruses. 8 Marzo S.r.l. declines all responsibility for any malfunctions related to the deactivation of cookies in the User's browser. 8 Marzo S.r.l. reserves the right to amend/revise the terms and conditions contained in this legal notice, by updating the same, whenever it deems it appropriate, without any obligation to give prior notice. The user must abide by the terms contained in this legal notice, periodically checking for updates, changes and corrections.

Site Rules > Legal Terms

This notice contains the legal terms and conditions governing the site www.nanaitalianheart.com.

By accessing the site www.nanaitalianheart.com users agree to accept and agree to abide by all the conditions contained in this statement. 8 Marzo S.r.l. reserves the right to ask Users who do not accept or do not intend to comply with these terms to refrain from using the website www.nanaitalianheart.com . Access to the site and its services is intended exclusively for personal use. The visualization of the site www.nanaitalianheart.com. provides the Customers with information on the proposed products together with the possibility of purchasing them.

Shopping on Line > Prices and Currency

The prices published on the site, payments, and invoices of orders are in Euro.

The amount that will be charged to your credit card or Paypal account may vary based on fluctuating exchange rates and bank commissions.

8 Marzo S.r.l. invites customers to contact their bank to request detailed information on exchange rates and bank commissions related to their transaction.

Shopping on Line > Forms of payment

The following forms of payment are accepted by 8 Marzo S.r.l.:

PayPal payment

Choosing the method of payment PAYPAL the customer can pay directly through your Paypal account. 8 Marzo S.R.L. reserves the right to ship the goods only to the address indicated on the account verified by Paypal.

Or, at the time of purchase, Customers enter their credit card details into a secure electronic banking system provided by Paypal. It is possible to make purchases by MasterCard, Visa, Visa Electron, American Express, Carta Aura. Please visit www.paypal.com for more information.


Credit Card Security



All transactions are processed through secure server, guaranteeing to the Customers of 8 Marzo

S.r.l. the maximum protection of data. 8 Marzo S.r.l.'s Customer Service operators are in no way authorized to request or accept credit card numbers and/or credit card validity details. In order to ensure greater protection on purchases made in e-commerce, 8 Marzo S.r.l. recommends its customers to join the services Verified By Visa or Mastercard Securecode, requesting a PIN security code with which to make purchases safely. For more information please visit the site: www.cartasi.it or www.mastercard.com/it



Credit Card Charges



If the existing funds are sufficient for the purchase and the bank details provided are valid, the transaction will be processed instantly. The credit card used will be charged at the time of purchase even in the case of pre-order although these items will be shipped later in the season.



Payment by Scalapay:
Scalapay is a financing that allows you to pay your order in 3 installments without interest. After confirming your order details, you will be asked to access your Scalapay account to complete the payment. If you don't have one, you can create it from the Scalapay login page, before finalizing your order. You acknowledge that the installments will be transferred to Incremento SPV S.r.l., to related parties and their assignees, and that you authorize such transfer.



Payment by Bank Transfer:

BENEFICIARY:

8 Marzo Srl

IBAN:
IT48W0306912040100000002842
CAUSATION:
"online purchase + order number"

NOTES:
- FOR THE ORDER TO BE REGULARLY ACCEPTED THE TRANSFER MUST BE MADE WITHIN 24 HOURS OF ORDER CONFIRMATION (OTHERWISE THE ORDER IS AUTOMATICALLY CANCELED);
- once the transfer has been made you must SEND A COPY OF THE PAYMENT ACCOUNT via email to shop@nananegozi.it ;
- once verified the credit in our bank the order will be shipped regularly.



New Customers



We would like to remind our new customers that 8 Marzo S.r.l. can ask the Bank or Paypal to verify the transaction, even contacting the counterparty bank. This verification could cause some delay in the shipment of the order. 8 Marzo S.r.l. reserves the right to request to new Customers the shipment of the goods to the billing address of the same.



Shipment > Shipment modalities



As required by the laws regulating commerce, all 8 Marzo S.r.l. shipments are accompanied by an official invoice stating the value of each item in Euro. For the articles in balance the invoice reports the discounted amounts.

The country of purchase and delivery must coincide.
Orders with home delivery are processed within 48 working hours.
Shipments made with courier BRT / SDA expected delivery within 24/48 working hours in Italy from evasion, within 4 / 9 working days in other countries, 10 days in England.
The cost of shipping in Italy is € 7.00, is free for orders over € 50.00. For other countries is always charged to the customer and varies depending on the country of destination.
If the customer selects as a method of shipment the "withdrawal in store" delivery times vary from 5 to 7 working days.


Returns



If for any reason the customer is not satisfied with their purchase, items can be returned within 14 days of receipt of goods.

The products must not be damaged and must not show any sign of use. Each item must be returned including all labels, packaging and original accessories received with the order.

All products must be returned together with their original box, which is considered to all intents and purposes an integral part of the product itself and must not have been damaged and/or altered in any way, nor used as the only external packaging.

In the event that the Customer receives defective goods, or that there are errors in shipments by 8 Marzo S.r.l.. is required to follow the same instructions as above. 8 Marzo S.r.l. reserves the right to request photographic evidence before authorizing returns of merchandise.

8 Marzo S.r.l. reserves the right to refuse unauthorized returns, or in any case not in compliance with all the conditions provided. In these cases the goods will be returned to the sender at the original shipping address. The eventual acceptance of such returns however involves a charge equal to 10% of the value of the returned goods.

Returns can only be requested once per order.


Return Instructions

To request authorization to return goods, the Customer must send a request through the form in the RETURN CENTER page. Once the return request is received, 8 Marzo S.r.l. will send the Customer a confirmation and subsequent communications will be sent by email.

The return is FREE for orders placed in Italy, charged to the customer for orders placed in other countries. The Return Authorization Number must be written on the waybill.

Refund

Refunds will be processed as soon as the receipt, verification and acceptance of the returned item is completed. For orders paid by credit card, the refunded amount will be available to customers in approximately 20 days. The timing may vary slightly depending on the bank circuit of the credit card used. For orders paid with Paypal the amount will be refunded to the original account. Refunds will be issued in the same currency as the original purchase. Any difference in amount due to exchange rate fluctuation will not be refunded.

Returns or exchanges must be shipped within 14 days of receipt of order.



MORE INFORMATION ABOUT RETURNS AND REFUNDS



Customer Service:



shop@nananegozi.it

+390422330371